Information Technology Specialist with a passion for open-source, Smart Devices, AI enthusiast and networking architecture.
Beside that I like to travel, walking and photography. Coffee lover. Hobbies are my haven. Guitar is my relax anchor.
About me
Welcome, and thanks for stopping by!
I’m Dragan — a technology enthusiast with over 15 years of
hands-on experience in computers, software and networking.
Over the years, I’ve built, repaired, optimized, managed and
reimagined everything from hardware setups and software systems to peripherals and network infrastructure.
I bring a well-rounded skill set, a deep passion for technology and challenge that it presents.
Throughout my career, I’ve worked extensively with OS setup and administration, Virtualization, Backup and DR, network
infrastructures—managing routers, wireless systems, and WAN/LAN configurations,
as well as installing, maintaining, and configuring desktops and software environments to navigate through
technical difficulties and resolve the issues in efficient ways.
What drives me is problem-solving — especially the kind that requires creative thinking.
While experience gives me a solid foundation, I nurture the approach thinking "Outside the box"
with a grain of curiosity and creativity.
One of the aspects leared through expirience is my ability
to translate complex technical problems into simple,
understandable language for users with little to no IT background,
which has strengthened not only my technical capabilities
but also my communication and interpersonal skills.
Outside of my formal roles, I am passionate about many things like playing guitar, games, reading, drawing, swimming.
Eventually road always bring me back to Tech surrounding
and IT solutions like Smart Devices, IoT, AI, and Blockchain—technologies which
continues to inspire and motivate me. I am also a strong believer in lifelong learning
and must stay up to date with innovations in Tech world.
That said, I’ve never believed tech is just about the machines.
Technology is only part of the equation.
I value strong communication, teamwork, and building good relationships
just as much as technical know-how. I’ve always believed that strong working relationships
— with colleagues, management, or end users — are essential to successful outcomes.
Work Experience
Technical Support Specialist – HornetSecurity (2022–Present)
Working on providing a best way of solution and resolve issues through troubleshooting and debuging logs, persistent network issues, or optimizing virtualization environments and data.
Application/Software Support Specialist – Altaro Software (2018 - 2022)
Supported and Troubleshooting the clients issues and software for backup, restore and disaster recovery for VMs and Physical servers, O365 Backups
Freelance and Self Employment – M Delta Tech (2017 - 2018)
Service related with a Remote Assistance, Monitoring, Backups, Security and DR for Companies and their IT enviorment.
Commercial Representative and Import-Export Manager – Central H (2015 - 2017)
Managed and Provide Logistics and Documentions for Import and Export clearance. Dealing with a Companies and their products for Solar system, Heating, Pumps and automation
Front Desk Receptionist – Metrolpol Resort (2012 - 2013)
Handling administrative tasks. Providing service of contact and leasure, Managing the flow of communication and information within an organization and clients.
Croupier and Technical Support – Casino Millioner (2005 - 2006)
Providing service and Support requiered in Casino and Supporting Gambling Machines
IT Technician, Support, Installation and sales – MS Service (2004 - 2005)
Installing, Service, Support and Selling IT Hardware, Network Equipment and Software
Education
BSc in Customs and Freight-Forwarding
University of St. Climent Ohridski and Faculty in Ohrid, R. Macedonia
Electro Technician for Telecommunications and Information Technology
High School ETS "Mija Stanimirovic" in Nis, R. Serbia
Extensive Technical proficiency of hardware as Servers, Smart Home Automation and Control Systems, Firewalls and Security protocols, Networking Routers, NAS etc
Very good knowledge in Virtualization, Hyper-V, VMware, Proxmox, VPS
Technical proficiency in Web tools (HTML, CSM and WordPress, Web Hosting, Web Control Panel, Apache, Nginx, etc ).
Basic scripting, bash and powershell
Basic knowledge in Microsoft SQL Server, MySQL
Expirience with Microsoft Office™ tools, OpenOffice;